Best FullStory Alternatives 2026

Capture and replay user sessions, identify usability issues, and improve user experience. Understand how users are interacting with your website, identify pain points, and optimize user flows. Drive product adoption and improve customer satisfaction with data-driven decisions. Focus on user session replay and analysis.

FullStory allows you to record and replay user sessions on your website or web application. Analyze user behavior, identify usability issues, and diagnose technical problems. Use heatmaps, clickmaps, and scrollmaps to understand user engagement. Improve user onboarding, drive feature adoption, and reduce support costs. Integrate with various marketing and CRM platforms.

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Top Alternatives
3
User Reviews
4.2
Avg. Rating

Recent Reviews

SP
Sofia Petrov
QA Lead

"FullStory has been a game-changer for our QA process. The ability to replay user sessions and identify the exact point o..."

CM
Carlos Mendez
Product Owner

"FullStory is a useful tool for understanding user behavior, but it can be resource-intensive. We appreciate the insights..."

AO
Aisha Okafor
DevOps Engineer

"Implementing FullStory was straightforward and it integrates seamlessly with our existing infrastructure. The data visua..."

FullStory

fullstory.com

FullStory is a digital experience intelligence platform that captures and replays user sessions on websites and web applications. Helps diagnose issues and improve usability.

Platform Highlights

  • User session recording and replay
  • Heatmaps, clickmaps, and scrollmaps
  • Easy to identify usability issues
  • Privacy concerns with session recording
  • Can be expensive for large websites
Global Rank
#50
Monthly Users
20M+
Founded
2014
Model
Paid
Revenue Share
N/A
Content Policy
N/A
Creator Satisfaction 73%

Based on 13,000+ creator reviews

FullStory Alternatives

Compare top monitoring & analytics platforms with detailed reviews and ratings

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Heap

Recommended Freemium

Heap is an analytics platform that automatically captures user interactions on web and mobile applications. It allows retroactive analysis of data without requiring pre-defined tracking events.

Web, iOS, Android
Freemium Option
heap.io
4.0 (0 reviews)
72% recommend
AP
Anika Patel
Product Manager

"Heap has been a game-changer for our product analytics. The autocapture feature is incredibly useful, saving us countles..."

Match Score
79%
User Reviews

What users say about FullStory

Real experiences from our community of users who have tried FullStory and its alternatives.

4.2
Average Rating
3
Total Reviews
73%
Would Recommend
SP
Sofia Petrov
QA Lead • 1 month ago
Verified User

FullStory has been a game-changer for our QA process. The ability to replay user sessions and identify the exact point of failure is invaluable. It significantly reduces debugging time and allows us to deliver higher-quality software. The search functionality is powerful, enabling us to quickly isolate issues based on specific user actions or attributes. We were able to identify a race condition issue that would've otherwise taken weeks to pinpoint.

Verified Purchase
CM
Carlos Mendez
Product Owner • 1 month ago
Verified User

FullStory is a useful tool for understanding user behavior, but it can be resource-intensive. We appreciate the insights into how users interact with our product, which informs our roadmap. However, the cost and storage requirements are a concern, and the interface can sometimes feel overwhelming with the amount of data available. I would like better integration with Jira. I found this to be lacking in comparison to other solutions.

Verified Purchase
AO
Aisha Okafor
DevOps Engineer • 1 month ago
Verified User

Implementing FullStory was straightforward and it integrates seamlessly with our existing infrastructure. The data visualizations are clear and easy to understand, which makes it easier to share insights with other teams. I especially appreciate the ability to mask sensitive data, ensuring user privacy while still capturing valuable session information. We are using this data to improve customer satisfaction.

Verified Purchase